Error codes Visa

decline reasons received from Visa

The following table contains the response codes that Visa can pass back directly from the receiving networks. The most common decline reasons are listed below:

Error code

Error message

1

Card authentication failed, Refer to card issuer

2

Refer to card issuer, special condition

3

Invalid merchant

4

Pick up card (no fraud)

5

Do not honor

6

Invalid card

7

Pick up card, special condition (fraud account)

8

No Card record

9

Security failure

10

Partial approval

11

Suspected fraud

12

Invalid transaction

13

Invalid amount or currency conversion field overflow

14

Invalid account number (no such number)

15

No such issuer

19

Re-enter transaction

21

No action taken

22

ACS technical issue

24

No Credit Account

25

Unable to locate record in file

28

File temporarily not available for update or inquiry

31

Blocked, first Used (domestic Brazil only)

39

No credit account

41

Lost card, pick up (fraud account)

42

Special Pickup

43

Stolen card, pick up (fraud account)

44

Pickup Card

46

Closed account

51

Not sufficient funds

52

No checking account

53

No savings account

54

Expired card or expiration date is missing

55

Incorrect PIN or PIN missing

57

Transaction not permitted to cardholder

58

Transaction not allowed at terminal

59

Suspected fraud

61

Exceeds approval amount limit

62

Restricted card (card invalid in this region or country)

63

Security violation (source is not correct issuer)

64

Transaction does not fulfill AML requirement

65

Exceeds withdrawal frequency limit

70

PIN data required

74

Different value than that used for PIN encryption errors

75

Allowable number of PIN entry tries exceeded

76

Unsolicited reversal

77

Issuer Does Not Participate In The Service

78

“Blocked, first used”—Transaction from new cardholder, and card not properly unblocked

79

Already reversed (by Switch)

80

No financial impact

81

Cryptographic error found in PIN

82

Invalid Card Verification Value

85

No reason to decline a request for address verification, CVV2 verification, or a credit voucher or merchandise return

86

Cannot verify PIN; for example, no PVV

89

Ineligible to receive financial position information (GIV)

91

Issuer not available

92

Invalid Issuer

93

Transaction cannot be completed - violation of law

96

Issuer System malfunction

99

Duplicate Transaction

1A

Additional customer authentication required

B1

Surcharge amount not permitted on Visa cards or EBT food stamps (U.S. acquirers only)

B2

Surcharge amount not supported by debit network issuer.

N0

Force STIP

N3

Cash service not available

N4

Cash request exceeds issuer or approved limit

N5

Ineligible for resubmission

N7

Decline for CVV2 failure

N8

Transaction amount exceeds preauthorized approval amount

P5

Denied PIN unblock—PIN change or unblock request declined by issuer

P6

Denied PIN change—requested PIN unsafe

Q1

Card Authentication failed

R0

Stop Payment Order

R1

Revocation of Authorisation Order

R2

Transaction does not qualify for Visa PIN

R3

Revocation of all authorizations order

Z3

Unable to go online; offline-declined

1203, 1301, 1305

ACS returns an error response for AReq