The following table contains the response codes that Alternative payment methods may generate during processing. The most common decline reasons are listed in this material.
| Error code | Error message | Comments |
|---|
| 021 | transaction not completed | Customer didn't provide bank details, was not redirected to Issuer page or closed the window. Information wasn’t selected correctly. |
| 009 | Internal failure | Connection problem on EPS/Giropay side |
| 005 | transaction amount must be positive | Check the order amount confirmed by customer on bank's page |
| 010 | IBAN problem | The client didn’t put correct bank correct details, and no account can be found. |
| -1315 | Response failed | Timeout. Buyer cancelled operation or communication was lost. |
| Error code | Error message |
|---|
| S-8023 | Invalid BIC. |
| S-8058 | Payment is not possible with this service. |
| S-8013 | Unsupported currency. |
| S-8054 | All products were deactivated due to errors, initiation was aborted. |
| S-1001 | Technical error. |
| S-8001 | Unknown project. |
| S-8015 | The amount is out of range. |
| S-8003 | Request could not be processed. |
| Error code | Error message |
|---|
| 141602 | ERROR_FUNCTION_ACCESS_DENIED |
| 141603 | ERROR_INSUFFICIENT_FUNDS |
| 141615 | ERROR_INVALID_AMOUNT |
| 141616 | ERROR_INVALID_CREDENTIALS |
| 141620 | ERROR_UNKNOWN |
| 141624 | ERROR_INVALID_BANK_ACCOUNT_NUMBER |
| 141638 | ERROR_ENDUSER_IS_BLOCKED |
