Error codes of Payment Methods

The following table contains the response codes that Alternative payment methods may generate during processing. The most common decline reasons are listed in this material.

EPS & Giropay

Payment method nameError codeError message
EPS021transaction not completed
EPS009Internal failure
EPS005transaction amount must be positive
EPS010IBAN problem
Giropay010IBAN problem

Sofort | Direct Bank Transfer

Error codeError message
S-8023Invalid BIC.
S-8058Payment is not possible with this service.
S-8013Unsupported currency.
S-8054All products were deactivated due to errors, initiation was aborted.
S-1001Technical error.
S-8001Unknown project.
S-8015The amount is out of range.
S-8003Request could not be processed.

Trustly

Error codeError message
141602ERROR_FUNCTION_ACCESS_DENIED
141603ERROR_INSUFFICIENT_FUNDS
141615ERROR_INVALID_AMOUNT
141616ERROR_INVALID_CREDENTIALS
141620ERROR_UNKNOWN
141624ERROR_INVALID_BANK_ACCOUNT_NUMBER
141638ERROR_ENDUSER_IS_BLOCKED

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